Shipment management
Track incoming and outgoing shipments all with a powerful and open sourced tracking
Overview
NicklPay’s Shipments Management module provides a centralized, intelligent system for tracking, managing, and automating all shipping-related workflows across your e-commerce, retail, wholesale, and B2B channels.
With built-in integrations to the major U.S. carriers — FedEx, UPS, and USPS — NicklPay enables effortless tracking visibility, faster customer communication, and unified shipment coordination across all modules including Orders, Inventory, and Notifications.
Beyond standard carrier integrations, NicklPay includes a powerful, flexible custom tracking engine, allowing businesses to add their own carriers, specialized delivery services, freight partners, or local couriers with ease. For large-scale logistics operations, NicklPay also exposes robust APIs for direct 3PL integration, enabling real-time syncing between warehouses, fulfillment partners, and your NicklPay system.
Whether you ship a handful of packages per day or manage thousands of daily shipments across multiple locations, NicklPay ensures every parcel, pallet, or freight load is tracked, organized, and connected to the rest of your business operations.
Key Features
Pre-Built Carrier Integrations
Connect instantly with FedEx, UPS, and USPS for automated, real-time tracking updates — no additional configuration needed.
Custom Tracking Engine
Easily create your own tracking profiles for regional carriers, freight services, hand-delivery drivers, or specialty couriers.
Just insert the tracking URL or pattern, and NicklPay automatically handles the rest.
3PL API Integrations
Use NicklPay’s open APIs to connect third-party logistics providers.
Sync shipment creation, tracking statuses, inventory movement, and warehouse-level updates directly into your NicklPay dashboard.
Unified Shipment Dashboard
View all shipments from all channels — online orders, in-person sales, B2B invoices, and wholesale purchase orders — in a single organized timeline.
Automated Customer Notifications
Trigger branded email or SMS notifications when packages ship, are out for delivery, or are delivered.
Order & Inventory Sync
Shipments are fully connected to NicklPay Orders and Inventory in real-time, ensuring stock accuracy and seamless customer communication.
Status-Based Automations
Trigger workflows when a package hits milestones (shipped, delayed, delivered).
Ideal for customer follow-ups, vendor updates, or syncing with CRMs.
How It Works
Connect Carriers or Add Custom Tracking:
Choose from built-in integrations or add your own tracking format using NicklPay’s simple mapping tool.Scan or Input Tracking Numbers:
Whether tracking is imported from your 3PL, scanned from a packing slip, or assigned manually, NicklPay logs and organizes every shipment.Automated Syncing:
Tracking updates flow directly from carriers or 3PL APIs into NicklPay’s shipment hub.Customer Communication:
Real-time updates are communicated via email or text using your brand’s identity.Visibility & Reporting:
Review shipping timelines, carrier performance, and fulfillment KPIs across locations or catalog types.
Benefits
Centralized Shipment Visibility
Track all outbound and inbound shipments in one place regardless of carrier or warehouse.Improved Customer Experience
Automated notifications keep customers informed without manual follow-up.Lower Operational Overhead
Reduces time spent hunting for tracking info across multiple systems.Flexible for Any Shipping Workflow
Works for parcel, freight, local delivery, white-glove services, and everything in between.Perfect for Multi-Location & Multi-Channel Brands
Sync shipments across retail, wholesale, B2B, and online sales in real time.Compatible With Any 3PL
API connectivity allows seamless integration with fulfillment partners of all sizes.
